BiteKazoJJ Studio Entertainment

Support

BiteKazo Support

Practical help for creating sessions, counting with friends, sharing results, using BiteKazo Pass and managing settings.

[email protected]iOS & AndroidEN · PT-BR · ES
Language / Idioma

BiteKazo Support

Find help for the main BiteKazo features on iOS and Android.

1. Getting started

To start a session: open BiteKazo, tap New or choose a session type, select Pizza, Sushi, BBQ or Custom, add participants and start counting.

You can enter an establishment and an optional session price. Currency is a display preference and does not process payments.

2. How counts work

Use the + and − controls for each participant as servings are counted.

Undo is available for recent accidental changes. When you are finished, choose Finish session to generate the final results and ranking.

3. Saved People

Saved People lets you create reusable participant profiles so future sessions are faster to set up.

You can create, edit, delete and reuse saved profiles. A saved person can include a name and an optional photo.

4. History

Completed sessions can be stored locally and revisited in History.

History can show session details such as type, venue, date, participant count and individual scores.

5. Sharing results

Open a completed result and choose Share to preview the BiteKazo result card. Use the device share sheet to send or save the generated image.

Participant photos are optional in the result card and are disabled by default.

6. BiteKazo Pass

BiteKazo Pass lets you share a profile, receive a profile or receive a completed session from another BiteKazo device.

Pairing may use a QR code and a verification/confirmation step. Nearby transfers use the local network. If devices are on different networks, Internet Relay can be used to forward encrypted transfer data.

If a transfer is not working, keep BiteKazo open on both devices, confirm camera access for QR scanning, confirm Local Network access on iOS for nearby mode, and try Internet Relay when the devices are on different networks.

Completed-session transfers do not include participant photos. Profile photo transfer is optional.

7. Ads

BiteKazo may display banner ads on selected non-critical screens. Banner ads are not shown during the live Counter or BiteKazo Pass transfer flows.

8. BiteKazo Ad-Free and Restore Purchases

BiteKazo Ad-Free is an optional one-time purchase that removes BiteKazo banner ads. It is not a subscription.

If a previously purchased Ad-Free entitlement is not active after reinstalling or changing devices, open Settings and use Restore Purchases. Store ownership is verified by the applicable app store.

9. Language, currency and appearance

BiteKazo supports English, Portuguese and Spanish.

Currency can be changed in Settings and is used only to display optional session-price information.

Appearance can be set to Light or Dark. Layouts adapt across supported phones and tablets.

10. Privacy

BiteKazo uses a local-first approach for core session and profile information. Third-party advertising, consent, app-store, payment and relay services operate for their specific functions.

Read the BiteKazo Privacy Policy for complete details.

11. Contact

Official support: [email protected].

When reporting a problem, include your device model, iOS or Android version, BiteKazo version, what you were trying to do and what happened instead. Screenshots can be useful when they do not contain sensitive information.